Refund policy
Due to the nature of our small, newly established business, we are currently unable to offer returns or exchanges. We appreciate your understanding and support as we continue to grow. Please feel free to reach out with any questions before making your purchase, and we'll be happy to assist you in making the best decision.
You can always contact us for any questions at velvetpetalcouture@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.